Features
Everything you need to manage field interventions
From dispatching technicians to generating branded PDF reports — full visibility on every intervention in a single platform.
Intervention lifecycle
Full status flow: pending, assigned, in progress, done, issue, cancelled. Every transition is timestamped and tracked for audit and reporting.
GPS check-in / check-out
Technicians check in and out with GPS coordinates and timestamps. Automatic duration calculation and location verification for every intervention.
Photo management
Attach photos to each intervention — before, during and after. Stored per-intervention with full-resolution originals. Visual proof for clients and audits.
Client & site hierarchy
Organize clients with multi-site structures and multi-country filtering. Hierarchical grouping with per-site address, contact and metadata management.
PDF intervention reports
Generate branded PDF reports with company logo, intervention details, technician notes, photos and client signature. Ready to send or archive.
Manager dashboard
Real-time overview of all interventions, technician locations and status distribution. Live updates via Socket.io — no page refresh needed.
Reporting & CSV export
Duration statistics, intervention counts by status, technician performance and client breakdowns. Export everything to CSV for external analysis.
10 Notification channels
Telegram, Discord, Slack, Teams, SMTP, webhooks, Gotify, Ntfy, Pushover, Free Mobile. Real-time alerts on assignment, status change and completion.
Teams & RBAC
Create teams with granular role-based access control. Assign technicians, managers and administrators with scoped permissions per team and per client.
SSO via Obligate + 2FA
Single sign-on through Obligate federation. Two-factor authentication with TOTP (authenticator app) and email OTP for maximum account security.
Theming & i18n
Built-in Modern and Neon themes. Full internationalization with French and English translations. Easily extensible for additional languages.